Support for VMware vSphere virtualization infrastructure, including compute, storage, and software-defined networking resources and monitoring.
Backend systems administration, including HP Blade servers, enclosures, and components; Cisco hyperflex converged environments; Windows Server 2016, 2019, and 2022; Active Directory Domain Services administration.
Cloud computing support for MS Azure, Azure Stack, and Azure Edge Zone.
SAN storage administration for Hitachi VSP G370 disk array.
Evergreen systems compliance activities such as patching, upgrades, monitoring, incidents and vulnerability management, and response.
Utilization of work tools and processes like SolarWinds for real-time asset monitoring, Scaled Agile Framework for the enterprise (SAFe), PowerShell scripting, Ansible, asset inventory and reports management, backup support, etc.
Participation in digital innovation and acceleration programs.
Other routine/non-routine services including server builds and asset retirement, 1st and 2nd level support, support for profitable growth initiatives, OEMs' engagements, rotation on loan to Escravos IT Support.
Installation and support of company platform standard hardware.
Installation and administration of Windows Server 2012/2016/2019 OS and server-based services on virtual servers.
Installation and maintenance of specialized server-based applications. - Perform any other work in CNL locations as directed by the company in the service area of server support and administration.
Record all steps taken to resolve incidents or service requests.
Prompt update of work tickets on the company-provided ticketing platform.
Purchase and installation of end-of-life hardware (Servers, Blades, SAN storage) that have reached end of life or require replacement due to technology changes.
Purchase of software licenses that have expired and licenses that are required to meet technology changes.
Relevant Years of Experience: Level 3:
5+ years of experience in Windows Server administration
Experience with VMware vSphere virtualization infrastructure
Experience with backend systems administration
Experience with cloud computing platforms such as MS Azure
Experience with SAN storage administration
Experience with evergreen systems compliance activities
Experience with work tools and processes like SolarWinds, PowerShell scripting, etc.